terminos y condiciones » COVERUP.PRO

GENERAL INFORMATION

This website is operated by COVERUP Barcelona. Throughout the site, the terms “we”, “us” and “our” refer to COVERUP Barcelona. COVERUP Barcelona offers this website, including all the information, tools and services available to you on this site, the user is conditioned to the acceptance of all the terms, conditions, policies and notifications established here.

By visiting our site and / or purchasing something from us, you participate in our “Service” and agree to the following terms and conditions (“Terms of Service”, “Terms”), including all additional terms and conditions and policies to which referenced herein and / or available via hyperlinks. These Terms of Service apply to all users of the site, including without limitation users who are browsers, providers, clients, merchants, and / or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you are accepting the Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you should not access the website or use any of the services. If the Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the updated version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and / or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after the posting of any changes constitutes acceptance of those changes.

Our store is hosted on SITEGROUND They provide us with the online e-commerce platform, which allows us to sell you our products and services.

The client accepts the following conditions when bidding and buying in COVERUP.PRO

1.1 Refund / re-shipment requests will only be accepted at no cost for the following reasons:

* The product has not arrived after 90 days of being sent

* The product arrived damaged or was lost on the way

* When the product have a fail or similar, in all cases we’ll send new piece without cost for the customer

1.2 No refunds or claims will be accepted in the following cases:

* When the product does not have any defects

* When the customer, due to misuse, damages the product

* When the customer don’t receive the product / away from the adress to destiny of shipment

* When more than 30 natural days have passed since the purchase of the order

* When the country of the customer, its out of UE Commercial Zone.

1.3 Condition for accepted refunds:

*The price of shipment to return the product to our warehouse, is the responsibility of the customer.

* The product need to have all pieces (include rubbers + sticky woods + all parts)

* We need receive the product in our office, and after check the package, we’ll course the refund.

* Price of the shipment, don’t will be refounded when the customer wish to send back the product for anything reason,

* In all cases of returns of packages due the customer didn’t pick up / away from their home, we’ll just refound the cost of the products discounting the price of the shipments.

* For non UE shipments, we charge customs costs to the customer refound.

ALSO:

Once the buyer accepts these terms and conditions, he agrees to the following shipping / return / refund terms

– The items can be a little different of the photos/render, maybe divided to clean/shipping/replace more easy.

– In case of receiving a defective product, with obvious breakage due to transport, the client must notify immediately, attaching photos & video of the packaging, where the problem can be appreciated and the label with its numbering and transport

– In case of receiving a product with manufacturing defects, you must send a detailed video / photos of the problem, and we will send the new product in perfect condition at no shipping cost / product

– We will not issue any type of refund, once the product has arrived and has been manipulated by the customer

– The client accepts the terms and conditions, when bidding, waiving all disputes in payment gateways and claims

– The shop will not refund the money, unless the client cancels his order within 24 hours and it has not yet been sent

– The shop, will not refund defective orders, it will only send a new product free of charge, in case it is defective from the factory

– In cases of package return, The shop just will be refound the price of the product

Our adress to shipments:

COVERUP
Roig i Jalpi 21 (Local)
Blanes 17300 – Girona – Spain

VERY IMPORTANT INFORMATION

(REQUIRED READING)

1- We will try to send your order as quickly as possible, if any of the products you have requested is not in stock, it will be put into production which takes time, we appreciate your patience.

2- All shipments outside the European Union, need the numerical identification of the buyer (Spanish customs), if you have not provided this at checkout, we will choose one at random, but we will not take charge after the problems that may cause in his country. Still in time to send this data!
2.1 If you have not entered the phone at the checkout, it is possible that the transport companies cannot communicate with you.

3- By COVID19, our shipments may go a little slower, be patient in this case, it is beyond our control.

4- If a failure, breakdown or something you think is not correct is reported, the best way is to send us detailed photos / video / description of the problem. In this way we can help you in whatever you need.

5- We work hard to meet your expectations, please let us know your feedback, send us photos of your studio and we will gladly share them on our networks.

6- If the package has arrived damaged, please immediately notify our email and take detailed photos of
– Packaging
– Product
– Product and packaging where you can see the label and its information

7- We appreciate your purchase and thank you very much for trusting us to equip your studio

SECTION 1 – ONLINE STORE TERMS

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your dependents minors use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit worms, viruses or any code of a destructive nature.

Breach or violation of any of these Terms will result in the immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason and at any time.

You understand that your content (not including your credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to adjust or adapt to technical networking or device connection requirements. Credit card information is always encrypted during transfer through